NYC Organizing & Productivity Consultant - Home & Office Organizing, Moves, Home Staging and (One Day) Interior REdesign <meta name="description" content="Professional Organizing Services in Manhattan and the greater New York City metropolitan area" /> <meta name="keywords" content= "professional organizer, new york professional organizer, new york city professional organizer, NY professional organizer, organizing services, organizing help new york, organizing help new york city, professional organizing services, New York City, NYC, organize, productive, A. J. Miller, Miller Organizing, clutter, efficient, order, disorganization, get organized, personal organizer, home organizer, home organizer new york, home organizer nyc, get organized NYC, moving, selling a house or apartment, stage" /> <meta http-equiv="content-type" content="text/html;charset=utf-8" /> <meta name="robots" content="index,follow" /> <meta name="googlebot" content="index,follow" /> <meta name="author" content="Miller Organizing" /> <meta name="copyright" content="Copyright (c) 2004-2008 Miller Organizing" /> <link href="css/screen.css" rel="stylesheet" media="screen" /> </head> <body> <div id="wrapper"> <a name="top" id="top"></a> <div id="banner"></div> <div id="nav"> <p> </p> <p> </p> <p><a href='index.php'>Home</a></p> <p><a href='overwhelmed.php'>Overwhelmed?</a></p> <p><a href='our_philosophy.php'>Our Philosophy</a></p> <p><a href='faq.php'>FAQ</a></p> <p><a href='our_services.php'> Our Services</a></p> <p><a href='feng_shui.php'>Feng Shui</a></p> <p><a href='inspiration.php'>Inspiration</a></p> <p><a href='before_and_after.php'>Before & After</a></p> <p><a href='testimonials.php'>Testimonials</a></p> <p><a href='columns.php'>Newspaper Column</a></p> <p><a href='gift_certificates.php'>Gift Certificates</a></p> <p><a href='referral_program.php'>Referral Program</a></p> <p><a href='terms_and_conditions.php'>Terms & Conditions</a></p> <p><a href='resources.php'>Resources</a></p> <p><a href='about_us.php'>About Us</a></p> <p><a href='about_our_company.php'>About Our Company</a></p> <p><a href='contact_us.php'>Contact Us</a></p> <p> </p> <p>_________________</p> <div id="napo"><img src="images/napo_logo_colored.gif" width="120" height="88" alt="National Association of Professional Organizers" /></div> <p>_________________</p> <p> </p> <p> </p> <p class="aj"><em>A.J. Miller <br/> Founder & <br/> Chief Executive Organizer </em></p> <p> </p> <p>(212) 228-8375 <br/></p> <p> </p> <p><em>Helping busy <br/> New Yorkers <br/> get organized!<br/></em></p> <p> </p> </div> <div id="content"> <h1>Terms & Conditions</h1> <h2> What you should know about working with us.<br/> What you should know about using this website. </h2> <br /> <br /> <img class="terms_conditions" src="images/terms.jpg" width="248" height="376" alt="terms and conditions" /></h1> <ul> <li><a href="#fp1">Service Area</a></li> <li><a href="#fp2">Hiring Us to Work With You</a></li> <li><a href="#fp3">Privacy & Confidentiality</a></li> <li><a href="#fp4">Billing Rate</a></li> <li><a href="#fp5">Travel Time</a></li> <li><a href="#fp6">Methods & Terms of Payment</a></li> <li><a href="#fp7">Billable Services</a></li> <li><a href="#fp8">Expenses</a></li> <li><a href="#fp9">Supplies</a></li> <li><a href="#fp10">Minimum Hours Per Appointment</a></li> <li><a href="#fp11">Cancellations</a></li> <li><a href="#fp12">Control & Access to Job Site</a></li> <li><a href="#fp13">Performance & Delivery Guarantee</a></li> <li><a href="#fp14">Acting As Your Agent</a></li> <li><a href="#fp15">Reasonable Care</a></li> <li><a href="#fp16">Restrictions</a></li> <li><a href="#fp17">Compensation Terms</a></li> <li><a href="#fp18">Intellectual Property Rights </a></li> <li><a href="#fp19">Photographs & Testimonials</a></li> <li><a href="#fp20">Use of This Website</a></li> <li><a href="#fp21">Important Legal Information </a></li> <li><a href="#fp22">References</a></li> </ul> <p> </p> <a name="fp1" id="fp1"></a> <h2> Service Area </h2> <p>We primarily serve Clients within 60 minutes travel time of our Manhattan office.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <p><a name="fp2" id="f2"></a> <h2> Hiring Us to Work With You</h2> <p>A signed contract is required prior to the start of any organizing project. In some circumstances, we may request a deposit or a retainer before confirming appointments or providing services. </p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <p><a name="fp3" id="fp3"></a> <h2> Privacy & Confidentiality </h2> <p>Given the sensitive nature of the work we do and the high level of trust it requires our Clients to place in us, Clients can be assured of absolute privacy when working with us. As a member of the National Association of Professional Organizers, we adhere strictly to its Code of Ethics which emphasizes confidentiality, honesty and integrity.</p> <p><h9><strong> Clients agree not to disclose to others our fee(s) for services. </strong></h9></p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp4" id="fp4"></a> <h2> Billing Rate </h2> <p>Our rates are highly competitive. Please call us at <h9><strong> (212) 228-8375 </strong></h9> for further information. Services are charged based on the applicable hourly rate, billed in 1/4 hour increments.</p> <p> Tip: Completing any "homework" you might be asked to do between organizing sessions will save you money.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp5" id="fp5"></a> <h2> Travel Time </h2> <p>The first 60 minutes of travel time is free. After that, travel time is billed at our standard, hourly rate.</p> <p>Travel time between work sites is billable at our standard, hourly rate.</p> <p>Travel fees may be waived at our sole discretion.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp6" id="fp6"></a> <h2> Methods & Terms of Payment </h2> <p>We accept payment by cash or check. Checks should be made payable to “A.J. MILLER”. There will be a charge of $35 for any check returned for insufficient funds or any bank draft item that is not payable for any reason, as well as additional collection and/or legal fees to compensate for overdraft charges and unpaid account balances.</p> <p><h9><strong> Payment in full is due at the completion of each organizing session. </strong></h9></p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp7" id="fp7"></a> <h2> Billable Services </h2> <p>Billable services will include, but not be limited to, meetings at a Client's home <br/> or office or place of business, phone consultations with a Client, electronic communication and off-site work on a Client's behalf.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp8" id="fp8"></a> <h2> Expenses </h2> <p>Direct expenses of service - including parking, other transportation charges and any overnight charges - are the Client's responsibility. They will be billed to Clients at the time of service, if not provided directly by Clients. </p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp9" id="fp9"></a> <h2> Supplies </h2> <p>Clients are responsible for paying for all agreed-upon supplies (file folders, labels, labeling tape, storage containers, shelving, etc.) necessary for the completion of the project. We will either make suggestions about what supplies should be purchased and the Client will do the shopping or assist in shopping for the supplies OR we will shop and purchase the supplies without the Client being present, making certain they are delivered to Client's location. Clients are responsible to pay for all agreed-upon supplies and our fee for shopping and returns. Our standard, hourly rate will apply for shopping and returns.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp10" id="fp10"></a> <h2> Minimum Hours Per Appointment </h2> <p>With the exception of maintenance appointments, there is a 3-hour minimum per appointment. In our experience, organizing sessions of shorter duration too often do not produce optimal results. </p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp11" id="fp11"></a> <h2> Cancellations </h2> <p>When a Client books an appointment with us, that time is reserved exclusively for that Client and becomes unavailable for anyone else to use. If, for some reason - other than a true emergency - Clients need to cancel appointments, please give us at least 24-hours advance notice so that others may take advantage of the unused time. </p> <p><h9><strong> Unless 24-hours or more cancellation notice prior to a Client's scheduled appointment time is given (with the exception of a true emergency), the fee for the entire session will be charged and must<br/> be paid in full prior to the scheduling of any further appointments. Additionally, a deposit of $100 will be required to book your next appointment. Should you cancel again, that deposit will be non-refundable.</strong><h9></p> <p> This fee may be waived or adjusted at our sole discretion.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp12" id="fp12"></a> <h2> Control & Access to Job Site </h2> <p>Clients acknowledge control of the job site(s) and agree to provide us access to job site(s) for the term of the work.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp13" id="fp13"></a> <h2> Performance & Delivery Guarantee </h2> <p> Clients are required to be present during organizing sessions and to assist with the projects, unless otherwise agreed. It is very important that Clients and Organizer focus on the session. Therefore, Clients must make arrangements for handling incoming phone calls, re-directing visitors, childcare etc. so that sessions are not interrupted.</p> <p>We agree to implement the proposed solutions within a reasonable period of time, as discussed with the Client, and for the price agreed upon.</p> <p> NOTE: Although getting organized is an ideal time to do any necessary home or office/place of business cleaning, we are not a cleaning service and are not responsible for that parallel part of the work.</p> <p>We strive to meet a 100% Client satisfaction level. If we fail to meet any realistic expectations, we will schedule a complimentarysession to make any necessary adjustments. All claims must be submitted in writing within seven business days of completion of the project. Letters describing in detail what work or parts of the project were not completed or satisfactorily executed should be mailed Return Receipt Requested to:</p> <p>A.J. Miller, President <br/> <strong>MILLER ORGANIZING</strong> <br/> 14 Stuyvesant Oval, Suite #8D <br/> NY, NY 10009</p> <p>Failure to make a claim within seven business days implies that Client fully accepts the completed work.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <p><a name="fp14" id="f14"></a> <h2> Acting As Your Agent </h2> <p>At a Client's request, we will act as the Client's agent with other service providers (movers, carpenters, contractors, etc.). Clients must contract directly with such service providers. We take no responsibility - and Clients agree to hold us harmless - for the actions or performance of other service providers. </p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <p><a name="fp15" id="fp15"></a> <h2> Reasonable Care </h2> <p>We will use reasonable care in the performance of all of our duties. We will not accept responsibility for any damage to a Client's personal property that is not the direct result of our gross negligence. If applicable, Clients are responsible for furnishing a list of specific items they do not want to have us, or our agent, touch or move.</p> <p>In the fulfillment of our organizing services, Clients agree to hold us harmless and give us, or our agent, full discretion in the removal and disposal of papers, files and/or other property belonging to the Client.</p> <p> Clients agree to limit aggregate liability to amount of fees charged.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp16" id="fp16"></a> <h2> Restrictions </h2> <p> We reserve the right to withdraw from an organizing project at any time if the project involves perceived unsafe working conditions, if Clients are in breach of their agreement with us (bounced checks, non-payment, etc.), or if we cannot render the services requested by Clients through no fault of our own.</p> <p>We agree to service chronically disorganized Clients <em><strong>if and only if </em></strong> they are actively engaged in therapy.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp17" id="fp17"></a> <h2> Compensation Terms </h2> <p>Clients agree to all compensation terms - payment in advance, cancellation fee, methods of payment we accept, late fees, bad check fees, and costs of collection.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp18" id="fp18"></a> <h2> Intellectual Property Rights </h2> <p>Clients acknowledge our intellectual property rights and agree not to violate them in any way.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp19" id="fp19"></a> <h2> Photographs & Testimonials </h2> <p>Clients give us permission to use - without remuneration - testimonials they provide and Before and After pictures of their location in our marketing materials, which may include print and online advertising. Clients will be identified by first name, last initial and location only (i.e., Suzy Q., NYC) or an alias, if preferred and requested. We warrant that at no time will your testimonial, pictures or name be used to promote unlawful or morally objectionable activities including(but not limited to): sending unsolicited email; activities designed to defame, embarrass, harm or abuse third parties; or hate crime of any kind. Your personal information will <em><strong> never </em></strong> be sold or distributed.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <p><a name="fp20" id="fp20"></a> <h2> Use of This Website </h2> <p>Your use of this website is subject to the following terms and conditions. At our discretion, these terms and conditions are subject to change at any time without prior notice.</p> <br/> <p><h9><strong><u> Privacy Policy: </u></strong></h9> </p> <p>We have a strict privacy and anti-spam policy. We do not use "cookies" or track your visit to this website in any way whatsoever and we only collect personal information that you voluntarily provide to us. Except as may be required by law, we will <em><strong> never </em></strong> share or sell any information that you give us or send email that hasn't been requested. </p> <br/> <p><h9><strong><u> Electronic Communication: </u></strong></h9> </p> <p>Information sent via the Internet cannot be guaranteed to be completely secure; any information provided by you is done at your own risk. We shall not be liable for any actions taken or any omissions to act as a result of any email message you send to us.</p> <br/> <p><h9><strong><u> Use & Content: </u></strong></h9> </p> <p>The contents of this Website are protected by copyright. Such contents are provided for your own, personal use only. No commercial use of any kind whatsoever may be made of such contents, unless expressly authorized.</p> <br/> <p><h9><strong><u> Warranty & Limitation of Liability: </u></strong></h9> </p> <p>We are not responsible in any way whatsoever for any loss, damages - whether actual, consequential or otherwise - injury, claim or liability of any kind or character whatsoever - including (but not limited to) those resulting from viruses - based upon or resulting from the use of this website. </p> <p>Information provided by us is <em><strong> not </em></strong> intended as a substitution for professional psychological or psychiatric advice. </p> <p>Information obtained from outside sources is believed to be reliable, but we cannot guarantee its accuracy, timeliness or completeness. All such information is subject to change at any time without notice.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <a name="fp21" id="fp21"></a> <h2> Important Legal Information </h2> <p>Agreements with our Clients are not transferable to any other parties.</p> <p>The foregoing terms and conditions are governed by the laws of the State of New York. Any and all legal action(s) related to this website, its usage and any agreements with our Clients may only be brought in courts located in the Southern District of New York.</p> <br/> <p><a href="#top">back to top</a></p> <p> </p> <p><a name="fp22" id="fp22"></a> <h2> References </h2> <p>We will be happy to provide you with references on request.</p> <br/> <p><a href="#top">back to top</a></p> <h6>Being organized is about being able to get everything done when it's due and finding everything you need when you need it. <br/><br/> © 2005 - 2008 MILLER ORGANIZING. All rights reserved. <br/> 14 Stuyvesant Oval<br/> New York, N.Y. 10009 </h6> </div> <div id="footer"> <div id="clear"></div> </div> </div> </body> </html>